| Registered: January 11, 2008 | | Posts: 20 |
| | Posted: | | | | Quoting Voltaire53: Quote:
Quoting wbradney:
Quote:
It's something to do with my network. When I run my connection over a VPN, I can download the profile list just fine, but it doesn't work from any of my machines while connected directly via my ISP.
On these machines have you tried changing the Online settings?
Tools -> Options -> Online tab
then check/uncheck "Use alternate connection method" (depending on its current state) and/or supply info about server authentication/proxy server if your ISP requires it.
You can Test Internet Connection after each change to see if it worked! The Test Internet Connection button has always worked, and I'm able to download profiles and images individually by checking a profile in the list and hitting Online->Refresh DVD from Invelos. The only thing that doesn't work is downloading the full profile list. I tried changing to "Use alternate internet connection method" and it didn't help. I don't have a proxy server, and my ISP doesn't have one (at least, I've never had to configure one for anything else) |
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| Registered: January 11, 2008 | | Posts: 20 |
| | Posted: | | | | I turns out I was able to get the profiles downloaded by following the FAQ#2 EXACTLY. I had previously downloaded the OnlineList.dod file to the AppData/Local/DVD Profiler folder, but when I put it in MyDocuments/DVD Profiler, dvdpro found it and loaded it. I can now add DVD's, but I still can't download the profile list from the application. |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | Try to force it to download the complete files by using DVDProfiler menu "Online -> Refresh Online Profile List..." IMPORTANT: While clicking on the Refresh link keep the SHIFT-key of your keyboard pressed until the download window opens. This procedure is supposed to load the complete "OnlineList.dod" (about 18 MB in 10 parts).
Please come up and again and let us know what happened. | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 | | | | Last edited: by Lewis_Prothero |
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| Registered: March 17, 2007 |  Posts: 10 |
| | Posted: | | | | I got the exact same issue now too. I want to add a new dvd but the program just won't respond after I click the add dvd to collection button  Tried a re-install, a new install this while deleting all the old stuff but to no avail  Just to add a some more info which might be usefull and maybe to exclude some things. Clean dvdpro 3.6.1 install Intel i7 920 cpu 12 GB mem Intel Postville 160 GB SSD win 7 x64 | | | | Last edited: by Hakker |
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