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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
HEEEEELLLLLPPPP!!!!
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DVD Profiler Desktop and Mobile RegistrantStar ContributorPantheon
Registered: March 14, 2007
Reputation: High Rating
United Kingdom Posts: 1,819
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Tried everything and nothing worked.

So, instead I am going to use the Beta version which seems to be working fine.

I have no idea what happened to my 3.5; everything was fine last night!
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting Pantheon:
Quote:
No LayoutFile Name present in regedit.

It should be in HKey_Current_User \ Software \ Invelos Software \ DVDProfiler

If it really isn't there you could add the value manually.

Quoting Pantheon:
Quote:
I have no idea what happened to my 3.5; everything was fine last night!


You didn't, by any chance, run a cleanup program, did you?
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Desktop and Mobile RegistrantStar ContributorPantheon
Registered: March 14, 2007
Reputation: High Rating
United Kingdom Posts: 1,819
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Quoting goblinsdoitall:
Quote:
You didn't, by any chance, run a cleanup program, did you?


I didn't.

I simply closed the program and went to bed. Next morning everything was fubar!

3.6 seems to be working fine (except for the bugs already mentioned); so I'll just have to flag everything I work on for contribution later.

Thanks for all the help, though, guys.
DVD Profiler Unlimited RegistrantStar ContributorKathy
Registered: May 29, 2007
Reputation: Highest Rating
United States Posts: 3,475
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Oh boy does this sound frustrating.  I can't stand when I don't understand something and this would drive me crazy. I wish I could help.

Of course I once moved thousands of books and DVDs to run new speaker wire for my stereo, put everything back and couldn't get my stereo to work. Pulled everything out again to check...nothing. Called an electrician friend who found the problem...it helps to plug the stereo in!
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,456
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Quoting Kathy:
Quote:
Of course I once moved thousands of books and DVDs to run new speaker wire for my stereo, put everything back and couldn't get my stereo to work. Pulled everything out again to check...nothing. Called an electrician friend who found the problem...it helps to plug the stereo in!

Hilarious! 

This does bring up a point: Pantheon's last post had a clue that I had missed before. He is also running 3.6 - perhaps in dual mode? Is it possible that an unforseen interaction happened? Apologies for not going back and verifying that you haven't done this: but maybe wiping all versions of Profiler from your machine, including registry entries and folders (after of course safely stashing your databases elsewhere.). Reboot at least once, and then start back with 3.5. Etc, etc. ...
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Quoting mediadogg:
Quote:
This does bring up a point: Pantheon's last post had a clue that I had missed before. He is also running 3.6 - perhaps in dual mode? Is it possible that an unforseen interaction happened? Apologies for not going back and verifying that you haven't done this: but maybe wiping all versions of Profiler from your machine, including registry entries and folders (after of course safely stashing your databases elsewhere.). Reboot at least once, and then start back with 3.5. Etc, etc. ...

You might have gotten something wrong here.
Pantheon did not install 3.6 until his 3.5 stopped working. At least that's how I understood it.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,456
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Quoting goblinsdoitall:
Quote:
You might have gotten something wrong here.
Pantheon did not install 3.6 until his 3.5 stopped working. At least that's how I understood it.

Ah ha, I see. Just looking for any thread to grab on ...
Thanks.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantStar ContributorPantheon
Registered: March 14, 2007
Reputation: High Rating
United Kingdom Posts: 1,819
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Quoting goblinsdoitall:
Quote:
Quoting mediadogg:
Quote:
This does bring up a point: Pantheon's last post had a clue that I had missed before. He is also running 3.6 - perhaps in dual mode? Is it possible that an unforseen interaction happened? Apologies for not going back and verifying that you haven't done this: but maybe wiping all versions of Profiler from your machine, including registry entries and folders (after of course safely stashing your databases elsewhere.). Reboot at least once, and then start back with 3.5. Etc, etc. ...

You might have gotten something wrong here.
Pantheon did not install 3.6 until his 3.5 stopped working. At least that's how I understood it.


Actually I was running 3.6 in parallel mode. I'd only opened it a couple of times though.

However, when this starting happening I uninstalled 3.6 and deleted the folder etc. Then uninstalled 3.5. Rebooted. Re-installed. Nothing worked.

Then I finally reinstalled the Beta and am currently using it.

My only concern is that when the Beta gets its final release that I may have the same problems!!

I simply can't live without Profiler!!!
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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Try creating another user on your computer and run DVDP 3.5 under it to see if it's something tied to your computer profile.

ETA: Just read mediadogg's post below, not gonna post again! Must keep the neat!
 Last edited: by Dr. Killpatient
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,456
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Quoting Pantheon:
Quote:
Actually I was running 3.6 in parallel mode. I'd only opened it a couple of times though.

However, when this starting happening I uninstalled 3.6 and deleted the folder etc. Then uninstalled 3.5. Rebooted. Re-installed. Nothing worked.

Then I finally reinstalled the Beta and am currently using it.

More clues. You may think you "uninstalled" everything, but it smells like vestiges of 3.6 are stll in your registry, hence it is happy, while 3.5 is not. Perhaps a note to Ken for some expert advice on how to truly purge the registry, then try the "new user" advice that the good Dr. just posted. You might also re-read Ken's orginal caveats and tips for installing the Beta. And ... good luck. But for the grace ... it could be any one of us in your shoes!!! 

(Gee whiz, look at Dr.'s post count: 4,111  and mine is now 1,444 - I hear strange sounds .... but it obviously won't last long - Oh, well he blew it! Ha, it was fun noticing that though ... I should play 5555 in a lottery somewhere.  )
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,917
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Rats.
DVD Profiler Unlimited RegistrantStar Contributorwidescreenforever
Under A Double DoubleW
Registered: March 13, 2007
Reputation: High Rating
Canada Posts: 5,491
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all of this is perfect time to mention.. to others..

Don't forget to-- BACKUP!!!!!  backup! Backup..

everyday and every way my profiler has been nice to me... 
In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.

Terry
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