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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2 3  Previous   Next
Can't submit
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DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
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Not changed any settings but now when it says opening browser for submission, I just get the database page saying incomplete submission.

Any ideas?
DVD Profiler Unlimited RegistrantBlair
Resistance is Futile!
Registered: October 30, 2008
United States Posts: 1,249
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Maybe they kicked you out? 
If at first you don't succeed, skydiving isn't for you.

He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk.
DVD Profiler Desktop and Mobile RegistrantStar ContributorStaid S Barr
Registered: Oct 16, 2003
Registered: May 9, 2007
Netherlands Posts: 1,536
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That usually only happens if you forget to check any box to indicate which sections you are submitting, or if you forget to fill in the comments.
Hans
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Or, more likely, if you interrupt the contribution process by simply closing the browser and not by clicking "Cancel".

To get rid of this simply start the contribution for this title again and press "Cancel" in the contribution window.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
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Quoting Staid S Barr:
Quote:
That usually only happens if you forget to check any box to indicate which sections you are submitting, or if you forget to fill in the comments.


That's the roblem, I'm not getting to the page where I can check anything. It's automatically bypassing this to the page that tells me it's an incomplete submission.
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,737
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Maybe clear your browser cache, quit and restart...try again.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
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Quoting mreeder50:
Quote:
Maybe clear your browser cache, quit and restart...try again.


Didn't work. It's not even opening a new tab now.

I'm using Firefox btw, and submitted a few yesterday with zero problems.
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,737
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Do you have the latest version of Firefox? Firefox has been known to be sensitive to needing old versions uninstalled, so maybe save your bookmarks, uninstall firefox completely and install the latest version.

If you still have IE available, try that before you try the above. If IE does the same thing, then you probably have another issue going on.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
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Quoting mreeder50:
Quote:
Do you have the latest version of Firefox? Firefox has been known to be sensitive to needing old versions uninstalled, so maybe save your bookmarks, uninstall firefox completely and install the latest version.

If you still have IE available, try that before you try the above. If IE does the same thing, then you probably have another issue going on.


Yep, have the latest version, no others installed.

Not sure what could have happened to do this as I submitted something a few minutes before the problem without any hindrance.
DVD Profiler Desktop and Mobile RegistrantStar Contributormreeder50
I was outta bullets
Registered: March 29, 2007
Reputation: Superior Rating
United States Posts: 2,737
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Alright, these are a stretch, but one of them might help or eliminate other possibilities:
1. Have you restarted your machine?
2. Have you rebuilt your database?
3. Find another profile that needs to be fixed, make the change and see if you can submit that one.
4. If you have other pending contributions, delete one of them and try to resubmit.

I'm grasping at straws here, but if you try these, only try them 1 at a time. If you have already tried these, I'm scratching my head, but will continue to think about it until someone else comes up with a solution.
Marty - Registered July 10, 2004, User since 2002.
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
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I have tried all four of those already, plus full database repair, to no avail unfortunately.
DVD Profiler Unlimited RegistrantStar Contributorgreyghost
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 1,428
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Edit to indicate the following is not correct information. Thanks to all who pointed out I was wrong.

Perhaps upload an empty database, then upload your current one. Your uploaded database is referenced during submission.
Registered: February 10, 2002
 Last edited: by greyghost
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
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United States Posts: 2,934
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Just for grins, try it with explorer or chrome and see if it duplicates...
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
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Nothing at all guys. Thanks for your efforts though...

btw, now it doesn't even open a new tab so I don't get any page at all?
 Last edited: by samuelrichardscott
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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You probably already did this, I'm just grasping at straws here, but on the Navigation Bar on this forum web page, did you check "database>Contributions>My Contributions" to see if the problematic title is still in your list of contributions? If it's still there, is there any way to update or withdraw it? I've had this happen to me before but I was always able to resubmit without a problem like the one you are experiencing.
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar Contributorsamuelrichardscott
Registered: September 18, 2008
Reputation: High Rating
United Kingdom Posts: 2,650
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Anything I've tried to submit just shows up as Incomplete Submission on that page.
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