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I can assure you that if you are not a computer tech, and a knowledgeable one, you will not get this program to work.

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To say that that statement is ridiculous, is ridiculous. If your lucky and your IP address happens to match the program, then yes it's easy. But if you have to start changing settings, it's a problem. And if you're looking in the forums I'm looking in, there are a tremendous amount of people with the same issues I had. I know how to use a computer well. but I will tell you this, watching that tech do what he had to do in order to match my internal IP addresses with the programs, or whatever it was he had to fix, there is NO WAY that an average computer person could have done that. He was even explaining to me what ge was doing and may as well been speaking Chinese.  Yes, some can hook right up to the program and connect, but if there's an issue with an address that doesn't match, they will need help solving it. I followed the forums advise .and unblocked all my firewalls and did everything they told me to do. But after watching him have to go internally with in depth technical issues to get it to connect, no way an average person could do that. And now that I'm connected, I'm having trouble to get my computer to accept my uploads. I have 1147 DVD's in my iPhone. So far after 3 days I've only been able to transfer 244 of them onto my PC. I looked on the forums fir advise on that, and again, a huge amount of people with the same issues. Nothing to fix on that, just have to wait for the program to upload. And the advise I got from the makers of the app was, start over and just put on a couple of DVD's at a time and upload them. So after entering 1147 UPC codes in my iPhone, he wants me to delete all that work, and start over. Plain and simple they need some fixes for this program. But to day that that was a rediculous statement, go in the forums and try and tell that to the people who had the same problem I had. I'll bet they don't think that it's a ridiculous statement. Especially when they keep posting saying I did what y'all said and I still can't get it to work. Not everyone was as lucky as you and is able to connect right away. And yes there are sone positive reviews. But there are as many people who can't get the program to work as there are positive reviews. As a matter of fact, after contacting the app rep, he told me they are aware of many issues, and sent me a new upgrade with bug fixes not available to the public yet. After installing, I'm able to upload some dvd's, but is still very slow.  But you'll never convince those guys in the forums that gave the same problem I had, and have been trying to get connected fir days that it was a ridiculous statement. I'll say it again, no way an average computer user can fix the non connect issue on this program if the addresses don't match! That's a fact! Even the tech said no way without some type of tech training would a person been able to fix the issue. Please forgive any typo's, but whoever write that that was a ridiculous statement, was lucky enough to hook up this program. And by no means was that a ridiculous statement. Just look in the forums for all the people looking for fixes on the same issues that still can't connect.

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Hey pal,