If you have not heard, this film has a confirmed Audio syncing issue beginning with Chapter 15. Paramount has acknowledged the problem, and hopes to announce an exchange program SOON.

Thanks for the info Skip.

Rory


Edit: Just played it on my Sony BDP S360, and had no issues. Looks like my player is not one of the problem units as Donnie has pointed out. 

Rory

This is true around the world. Amazon UK have removed it from being for sale after it was spotted on release day and posted about in many forums. Seems Paramount got a heads up to the possible problem as it was released in the UK a week later but went though with the release as cheaper to send out replacements (to the small % that will even send back???) than a full recall before release.

Paramount works fast. This is from blu-ray.com:

Quote:
We have received word from Paramount confirming that the error was due to quality control issues at Technicolor. As part of the Paramount's and Techicolor's continued dedication to providing consumers with the best possible Blu-ray experience, they have setup a replacement program for the defective discs. Those who have purchased the disc can either return the disc to the retailer or contact Technicolor directly at 888-370-8621 for the US or Canada and 08000-852-613 in the UK. Technicolor expects replacement discs to be at retailers by May 18th.

I called them and they took down my address and phone number, but said nothing about my bad copy.

This just in from thedigitalbits.com


PARAMOUNT HOME ENTERTAINMENT RECALLING SAVING PRIVATE RYAN SAPPHIRE SERIES BLU-RAY DISCS

Replacement Product to be Available at Retail by Tuesday, May 18

HOLLYWOOD, CA (May 12, 2010) - Paramount Home Entertainment today announced that it is recalling the Sapphire Series Blu-ray edition of Saving Private Ryan recently released in North America, the United Kingdom and the Benelux countries due to an audio synch error that occurred during Technicolor's authoring process. Although Technicolor employs comprehensive quality control measures, in this instance the issue was not detected prior to replication.

"Technicolor has been a valuable partner to Paramount Home Entertainment, and both Paramount and Technicolor are committed to providing the highest quality product to consumers," said Dennis Maguire, President, Paramount Pictures Home Entertainment Worldwide. "Our Sapphire Series was created to present our greatest films with the finest picture and sound quality available. Saving Private Ryan is a five time Academy Award? winning film including Best Director from one of America's most acclaimed filmmakers so we are recalling this edition to ensure that every Blu-ray disc honors Steven Spielberg's vision."

Technicolor has set up the following toll-free numbers for consumers who have already purchased the Saving Private Ryan Sapphire Series Blu-ray, which provides details on how they can receive a replacement copy -- US and Canada: 888-370-8621, UK: 08000-852-613. Consumers can also return the Blu-ray to the stores where they purchased the product to receive a replacement. Technicolor expects to have replacement discs available at retail no later than Tuesday, May 18.

I'll bet the new replacement discs ( you keep the case and receive the replacement disc in the mails), will have a different disc ID  (naturally). but the same UPC in the databank would reflect the old disc ID, ,and not everyone would be aware of the recall,, or care , or know about and therefore would have the original disc ID.. How would all this reflect for contributions in the long haul..??

Quoting widescreenforever:

Quote:
I'm happy with my 1999 DVD ... 

The Limited Edition you can still get at any store for $5 or less? Glad I jumped on that before it went OOP.
Actaully, I upgraded to the DTS LE a few years back, but this is tempting on Blu and when it hits the $10 bin I won't be able to pass for long.

I'd be curious to know if the disc ID is the same or differant .. and the amray disc UPC is differant I would imagine..