Hi!

I have "The Scorpion King: Collector's Edition: Widescreen" under the box set of The Scorpion King Warrior Pack. The disk ID for "The Scorpion King: Collector's Edition: Widescreen" is 4D72-C147-9DE6-625E. When I do a "Refresh Updated Profiles" the system tells me there is an update for the disk with that disk id with that exact title, but updates it with "The Scorpion King: The Franchise Collection" (wrong title) and the cover images for "The Mummy Collection: The Franchise Collection" (obviously, wrong cover images). The cover images are correct for "The Scorpion King: Collector's Edition: Widescreen" by the UPC: 025192180026, but the cover images are not correct by the disk id: 4D72-C147-9DE6-625E. Weird. The reason I am using the disk id on this DVD instead of the UPC is because it is the first child profile DVD of the box set The Scorpion King Warrior Pack.

I just wanted to bring this to Invelos's attention so that this annoying, and incorrect, update will cease! Also, I'm sure that others out there would like to have the correct information regarding this DVD if they have it in their collection by disk id.

Quoting TheMadMartian:

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This is not something that Invelos can fix.  It seems that the DVD distributor used the same disc for several different releases.  The software only sees the disc ID, not the packaging.  That is why the prefered method of entry is the UPC.

Regrettably this more of an issue with the distributor., as my friend has pointed out. Yes, it is annoying when distributors do this, this isn't the first time nor is it the last. But as Unicus noted that is also why first choice for data entry is UPC NOT Disc ID, and as we all know sometimes they provide different covers for the same UPC. One bright spot, assuming that the UPCs are different, is that givent the same disc ID, the relevant data from the disc itself will all be identical, the only difference would be things which are otherwise affected, Cover Images and Overviews, perhaps release date and SRP. As an absolute last resort solution then it falls to the Rules, the ORIGINAL release data for Online wins, and you should keep the data for what you own locally.

You would also NOT want to update Cover Images which do not match that which you own.

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Quoting Romzarah:

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I see the same problem for the Bourne Trilogy. The 1st movie in the set has an image for a box set that is not the one I have. I am using it anyway, as there seems to be no choice.

But there is a choice.  Just not from the online.  You can always scan the image yourself, As i have done for that set.

As Charlie said this HAS to be a manual choice locally. The Disc ID as a Profile Online can ONLY be associated with ONE boxset and apparently, the Distributor over-produced the title and came with some creative ideas to get rid of the surplus. There is no fix for this, unless perhaps there was some way for the program to create a MODIFIED disc ID, I know it's annoying but you recofnize the problem and deal with it the best you can, no program is ever going to perfect or meet the precise needs of everyone. tis is a title that was ORIGINALLY released in 2002 was released in 2005, very similar issues with Bourne. There is only so much that can be done. Not everyone is going to be accomodated or happy at any given time. Those who would like to be able to have multiple cover possibilities are not happy because the Program cannot accomodate them right now, those who would like to be able to list all of the runtime possibilities when there are multiple versions in a set are not happy because the program can't do that now, can something be done about these kinds of things, sometimes yes, sometimes no.

It does no good to get upset or cop an attitude about it, this Program like all Programs evolves over time. This one is a whole lot different than it was ten years ago. Faster, more powerful but there are still limitations and always will be. A LOT of users wanted more data possibilities than just the Original director, it was FIVE years before we got any Crew expansion but eventually...it happened. Recognize the program limitations what it can and can't deal with very well, and if it can't be done automatically that's OK, because you can still do it LOCALLY, it really isn't that big a deal, unless you like being spoon-fed.

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With a different UPC a given Disc ID could be in as many Profiles as necessary. But a Disc ID Profile can only be a child to ONE parent

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Quoting Woola:

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As Charlie said this HAS to be a manual choice locally. The Disc ID as a Profile Online can ONLY be associated with ONE boxset and apparently, the Distributor over-produced the title and came with some creative ideas to get rid of the surplus. There is no fix for this, unless perhaps there was some way for the program to create a MODIFIED disc ID, I know it's annoying but you recofnize the problem and deal with it the best you can, no program is ever going to perfect or meet the precise needs of everyone. tis is a title that was ORIGINALLY released in 2002 was released in 2005, very similar issues with Bourne. There is only so much that can be done. Not everyone is going to be accomodated or happy at any given time. Those who would like to be able to have multiple cover possibilities are not happy because the Program cannot accomodate them right now, those who would like to be able to list all of the runtime possibilities when there are multiple versions in a set are not happy because the program can't do that now, can something be done about these kinds of things, sometimes yes, sometimes no.

It does no good to get upset or cop an attitude about it, this Program like all Programs evolves over time. This one is a whole lot different than it was ten years ago. Faster, more powerful but there are still limitations and always will be. A LOT of users wanted more data possibilities than just the Original director, it was FIVE years before we got any Crew expansion but eventually...it happened. Recognize the program limitations what it can and can't deal with very well, and if it can't be done automatically that's OK, because you can still do it LOCALLY, it really isn't that big a deal, unless you like being spoon-fed.

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I am happy to wait for them to find a way to solve the problem.

Utch:

That would be INCORRECT. Read what I said, it is already a child profile of the Mummy Coolector's set and a Disc ID Profile can only be child top ONE SINGLE parent. Yours can only be dealt with LOCALLY, NOT through the Online at this time.

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Quoting Utch:

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Okay...the box set is resubmitted with the child profiles submitted by UPC...not Disk ID.

So, Woola, this won't mess anything up, right? The Mummy Collection owns the Disk ID, and now The Scorpion King: Warrior Pack has the UPC (which is proper and already existent in the database).

So, Woola, is this INCORRECT? If so, how? I want to know so that I can do things CORRECT.

Yes I have this box set, I have them separate from the box set, because the box set was never complete when I bought it.. So all I did was pull the 2 movies from the box set. They have their own keep cases with their own UPC codes. I typed in the UPC codes and downloaded the profiles for the 2 movies. I would like to put them back in the box set, but can't tell there is child profiles setup. Using the UPCs for the child profiles should fix this.