| Author |
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| Registered: June 24, 2007 | | Posts: 10 |
| | Posted: | | | | Hi, I have had to upgrade to Vista (I hate it but no choice) and I have tried to reinstall 3.1 and also then 3.5 beta. the install is fine but when I try to open DVDPro I get the usual Vista "DVD PROFILER HAS STOPPED WORKING" msg and Vista kills the program. I have searched the forum and google and so far nothing. I know the application says it is Vista compatible so it must be something on my PC. I am ruuning this on a bnew pc with Quad Core, 4GB Ram, Brand new install of Vista premium SP1, with the fillowing error in event og: Log Name: Application Source: Application Error Date: 11/09/2008 14:35:22 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Description: Faulting application dvdpro.exe, version 3.5.0.1195, time stamp 0x2a425e19, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x108c9c90, process id 0x370, application start time 0x01c914133d515eb5. Exception code: 5 sounds like an ACCESS DENIED error to a directory or registry key. Please help...  |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | Leave the beta (desinstall all) and try to install it as administrator (right click on the installation file) run as administrator. see if that works. | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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| Registered: June 24, 2007 | | Posts: 10 |
| | Posted: | | | | The computer is member of my domain which is a Windows 2008 domain. I am logged on as DOMAIN ADMIN which I checked and is member of LOCAL ADMINISTRATORS group on the Vista PC.
having said that, I just did what you suggested: 1) Uninstalled 3.5 beta, reinstalled 3.1 with RUN AS and still the same error msg and event log entry.
I am really stuck. Is resolution or graphics card an issue? Not sure what else to try... |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | not it has to do with access rights on certain folders or files. Some other users will have to advise you on this one, no vista here still XP | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | 32 or 64 bit vista, and what vista version? | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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| Registered: June 24, 2007 | | Posts: 10 |
| | Posted: | | | | I am running Vista Ultimate 32 bit with Service Pak 1 |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 1,946 |
| | Posted: | | | | 2 possible solutions:
Open control panel - User Accounts --> Turn user account control off. Deinstall and reinstall the application.
If this is unsuccesful. Enable the local administrator (it's disabled by default, you probably need to change the password because I don't think it is set during installation)
Logon as the local admin (pcname\administrator), then deinstall and reinstall the application.
For some installations the domain administrator even lacks the necessary rights to install (only possible with local admin). I haven't seen this with DVD Profiler though. | | | View my collection at http://www.chriskepolis.be/home/dvd.htm
Chris |
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| Registered: March 13, 2007 | | Reputation: |  Posts: 5,491 |
| | Posted: | | | | Quoting mba1: Quote:
Hi, I have had to upgrade to Vista (I hate it but no choice) and I have tried to reinstall 3.1 and also then 3.5 beta. the install is fine but when I try to open DVDPro I get the usual Vista "DVD PROFILER HAS STOPPED WORKING" msg and Vista kills the program. Just wondering if you uninstalled the Beta 3.5 ansd just went with the 3.1. (For the Time being")., and see how that goes.., for now . | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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| Registered: March 13, 2007 |  Posts: 2,692 |
| | Posted: | | | | Quoting widescreenforever: Quote:
Quoting mba1:
Quote:
Hi, I have had to upgrade to Vista (I hate it but no choice) and I have tried to reinstall 3.1 and also then 3.5 beta. the install is fine but when I try to open DVDPro I get the usual Vista "DVD PROFILER HAS STOPPED WORKING" msg and Vista kills the program.
Just wondering if you uninstalled the Beta 3.5 ansd just went with the 3.1. (For the Time being")., and see how that goes.., for now . He has already tried uninstalling 3.5. He said this in his post of September 11, 2008 2:58 PM | | | | Paul |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 5,491 |
| | Posted: | | | |  oops didn't read throughly...  | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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| Registered: June 24, 2007 | | Posts: 10 |
| | Posted: | | | | OK, I turned OFF USER ACCOUNT CONTROL and that did not work.
next I enabled Local ADMINISTRATOR account and had to reset the password. Logged on and uninstalled and installed the application and the same error.
You are right, Vista is just too strange. My Domain id is in the local ADMINISTRATORS group and that should have rights to everything but on some directories EVERYONE is denied LIST permission !!!
I have taken some of those off and still no joy.
Any other suggestions ??? |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 5,491 |
| | Posted: | | | | Quoting mba1: Quote:
Hi, I have had to upgrade to Vista (I hate it but no choice) and I have tried to reinstall 3.1 and also then 3.5 beta. the install is fine but when I try to open DVDPro I get the usual Vista "DVD PROFILER HAS STOPPED WORKING" msg and Vista kills the program. I have searched the forum and google and so far nothing. I know the application says it is Vista compatible so it must be something on my PC.
I am ruuning this on a bnew pc with Quad Core, 4GB Ram, Brand new install of Vista premium SP1, with the fillowing error in event og:
Log Name: Application
Source: Application Error
Date: 11/09/2008 14:35:22
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Description:
Faulting application dvdpro.exe, version 3.5.0.1195, time stamp 0x2a425e19, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x108c9c90, process id 0x370, application start time 0x01c914133d515eb5.
Exception code: 5 sounds like an ACCESS DENIED error to a directory or registry key.
Please help... Okay lets look at this another way.. You say you had to 'upgrade to Vista' , then you tried to 'reinstall' 3.1.. etc ... Install or 'reinstall' .,? Upgrade to Vista ? or a clean format Install of Vista? Perhaps Vista should be installed fresh on a formatted Harddrive and not on top of XP software.. Sounds to me like Vista isn't all there and there are a lot of loose ends.. Does Vista have service pack 1 installed as well? Also the words 'hate it but have no choice" ..... ?/ Is this a new PC or did XP fail and there was no recovery Discs?? Just curious to know...  | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry | | | | Last edited: by widescreenforever |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 17,804 |
| | Posted: | | | | FWIW: I'm running Vista 32bit Home Premium SP1 with the same hardware: Quad Core, 4GB Ram including the active user account control. Profiler 3.1 and the latest beta version are running perfectly without any problems.
Is it possible, that a third party programme causes the trouble? Did you check firewall settings, antivirus etc.? IMHO Vista cannot be the problem per se! | | | | Thorsten |
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| Registered: March 25, 2007 | | Posts: 41 |
| | Posted: | | | | Quoting kahless: Quote:
FWIW: I'm running Vista 32bit Home Premium SP1 with the same hardware: Quad Core, 4GB Ram including the active user account control. Profiler 3.1 and the latest beta version are running perfectly without any problems.
Is it possible, that a third party programme causes the trouble? Did you check firewall settings, antivirus etc.? IMHO Vista cannot be the problem per se! I absolutely concur. No problems here either (Vista Ultimate 32bit w/SP1 and UAC enabled). |
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| Registered: June 24, 2007 | | Posts: 10 |
| | Posted: | | | | I guys, I have reinstalled Xp and won't be touching Vista for another 9 month until it becomes more stable than this. Everything is working on Xp and I am back to normal. I have been in IT business ton know it takes more than 2 years for Microsoft to bring out a new stabvle platform. Another 10 month and I think, I will revisit Vista.
For now XP is very stable and I have BIOS and drivers that runs great.
Thanks for all your support... |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 5,491 |
| | Posted: | | | | Quoting mba1: Quote:
I guys, I have reinstalled Xp and won't be touching Vista for another 9 month until it becomes more stable than this. ... What will make Vista more stable in 9 months.. ??  | | | In the 60's, People took Acid to make the world Weird. Now the World is weird and People take Prozac to make it Normal.
Terry |
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