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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Invalid Floating Point Operation error
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DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
Reputation: High Rating
United States Posts: 950
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I'm getting this error when I click on the icon for refreshing updated profiles.  I can click it away but the message just repeats...can't click out of it at all.  To get out of it, I have to do control/alt/delete to shut the program down.  I have tried the repair function and it didn't work.  This happens when I use refresh updated profiles through the menu as well.

Any ideas?  Thanks!
Lori
DVD Profiler Unlimited RegistrantStar ContributorDariusKyrak
Fishcakes.. and why not?
Registered: March 23, 2007
United Kingdom Posts: 317
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That's exactly the same error message that was crippling DVD Profiler under Linux (using Wine). The cause was a missing font (tahoma.ttf).

It seems a bit too convenient to be something similar as you're (I presume) running Windows, but have you made any changes to your computer recently that may have affected the fonts and/or registry?

Definitely sounds like a computer or app problem rather than a database issue.
This is a sig... ... ... yay...

Don't understand? Maybe DVDProfilerWiki.org does!
DVD Profiler Desktop and Mobile Registrantpauls42
Reg: 31/01/2003
Registered: March 13, 2007
United Kingdom Posts: 2,692
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Quoting LJG:
Quote:
I'm getting this error when I click on the icon for refreshing updated profiles. 


its not a direct resolution of your problem - but instead of selecting the ICON - does the same error appear when you just use the menu option?

I admit that I just use the online menu to refresh updated profiles.
Paul
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
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I haven't made any major changes to the computer recently, and yes, I am running Windows.  And yeah, like I said, it happens both when I use the menu option and the icon option.  Any ideas?
Lori
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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XP? try in safe mode with network capability.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
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United States Posts: 950
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I do have XP, not sure how to use safe mode with network capability...
Lori
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
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While booting pressing F8 then select that option when it is available.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
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I'll try after work today, one question though.  How will starting is safe mode fix the problem or help me find out what the problem is to fix it?
Lori
DVD Profiler Unlimited RegistrantStar Contributornorthbloke
Registered: March 15, 2007
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I may be wrong, but I think if it works in safe mode then it means there's something else running on your PC which is causing the problem, not Profiler itself.
If it still fails, then Profiler itself is the problem.
But Giga Wizard may have had other reasons for suggesting it.
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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in safe mode less programs are running in the background that could cause problems with your network.
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
Posts: 3,830
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from the online menu
refresh online profile list
then
refresh updated profiles from invelos
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Desktop and Mobile Registrantkahless
TaH pagh taHbe'!
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 17,804
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If this problem only appears in the profiler you should make a full database backup, uninstall current profiler version and reinstall the latest profiler version and restore the backup.
Other options could be downloading the most recent updates of XP.
Thorsten
DVD Profiler Unlimited Registrantnuoyaxin
prev. known as ya_shin
Registered: March 13, 2007
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Taiwan, Province of China Posts: 3,436
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Quoting kahless:
Quote:
Other options could be downloading the most recent updates of XP.

That is almost always a good idea.
Achim [諾亞信; Ya-Shin//Nuo], a German in Taiwan.
Registered: May 29, 2000 (at InterVocative)
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
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United States Posts: 950
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Quoting ya_shin:
Quote:
Quote:
Quoting kahless:

Quote:
Other options could be downloading the most recent updates of XP.

That is almost always a good idea.


Yup, I always download the updates when they're available.  Just wasn't sure what I was looking for by starting up in safe mode.  I've never had this problem with profiler before so was hoping for an answer and fix rather than removing and downloading again.  Thanks for the advice, uninstalling and reinstalling is probably what I'll end up doing.
Lori
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
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Probably has nothing to do with it but what the hay...have you tried changing layouts?
My WebGenDVD online Collection
DVD Profiler Unlimited RegistrantStar ContributorLJG
Registered: March 14, 2007
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United States Posts: 950
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I hadn't tried changing the layout, but just did to see if that helped, but no luck!  I have tomorrow off, so I'll actually have a few minutes to sit down and futz till it gets fixed, I hope. 
Lori
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